Shipping policy
Shipping Policy:
Welcome to ssintgrading! We're committed to providing you with a seamless shopping experience. Please review our shipping policy to ensure clarity and transparency:
-
Shipping Method for Graded Cards: All orders containing graded cards are dispatched via Royal Mail Tracked service, offering you peace of mind with tracking capabilities from dispatch to delivery.
-
Shipping Coverage: We provide standard shipping coverage for packages up to £150, ensuring your purchase is safeguarded against loss or damage during transit. For added protection, we offer alternative shipping methods at checkout, including options with coverage of up to £10,000.
-
Processing Time: Orders without grading services are shipped out within one business day upon receipt of payment. For orders with grading services, processing time will vary depending on the selected grading package.
-
Delivery Time: Expect your order to arrive within 48 hours after dispatch within the UK. International delivery times may vary based on your location and customs clearance procedures.
-
Shipping Rates: Enjoy simplified shipping rates or additional cover for peace of mind:
- £5.99 for Grading services.
- Additional Shipping options with alternative levels of cover available at checkout, including Royal Mail Special Delivery with Consequential Loss Cover up to £10,000
- Accessories such as card holders and bumpers will have a lower shipping rate, which will be calculated at checkout.
-
International Shipping: We're excited to offer international shipping worldwide. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
-
Order Tracking: Upon dispatch, you'll receive a shipping confirmation email containing your tracking number. Use this to monitor your shipment's progress on the Royal Mail website or through our tracking portal.
-
Shipping Address: Ensure the accuracy and completeness of your shipping address provided at checkout to avoid delays or misdeliveries.
-
Order Changes and Cancellations: If you need to modify or cancel your order, please contact us promptly. Once dispatched, we're unable to make changes or cancellations.
-
Shipping Advice for Customers Sending Items to ssintgrading:
- Please ensure that cards are properly packaged using semi-rigid card holders or toploaders to prevent damage during transit.
- Use a tracked delivery service when sending items to us to ensure their safe arrival.
- Include your order number or relevant information with the package for easy identification upon receipt.
-
Shipping Delays: While we strive for timely delivery, unforeseen circumstances like adverse weather or postal disruptions may cause delays. Your patience and understanding in such instances are appreciated.
For any further inquiries or assistance regarding our shipping policy, reach out to us at info@ssintgrading.com. We're here to assist you!
